Terms & Conditions

    • General

      In order to begin this cooperation between you and our company it is necessary to inform us on your personal data. When you place an order, you have to give us your full name, the address where we will send the products, the number of a fix phone (or any other convenient phone number), your email address (e-mail address), etc. In case you prefer to pay by credit card we need from you the number and the expiry date.
      At Δeltakappadesign we follow the principles of data protection provided by laws and international conventions. Δeltakappadesign won’t make any illegal use without your approval. Δeltakappadesign is not possible to disclose, publish, sell, or exchange your personal data and information that you gave to us with a complete trust. Δeltakappadesign will use your personal date – only if it is obligatory from a public authority, court, etc- it will be under the laws. Δeltakappadesign reserves the right to inform the suppliers, with sales statistics, but there is no case to contain your personal information.
      In case you wish to change your personal information, to limit or to cancel some of your personal information, by completing the electronic form. Then you have to get in contact with us in order to send your request to the bank for the deletion of the data concerning the number of your card. (We need also to inform you that in case you do not buy products for a certain period with the number that you already used for your previous orders the system will automatically  delete your personal data).


    • Terms of use

      The primary concern of the company Δeltakappadesign is to present the conditions that govern the rights and obligations of Δeltakappadesign to all of you who will visit the site of the company. Moreover, is intended to inform you about your rights and responsibilities in order to serve you in the best way concerning the products that you want to buy from our e-shop.


    • Payment methods

      1. Secure card payment/Masterpass
      2. Credit, Debit and Prepaid cards (Visa, MasterCard, Maestro, American Express, Discover, Diners)
      3. Bank account deposit
        The deposit should be made within 3 working days of the day of your order. You must fill in your name and your order number in the statement of reasons. You send us a copy of the bank receipt by e-mail to info@deltakappadesign.com and upon receipt of a bank payment confirmation, we send you your order.
If money is not deposited in time, our trading transaction may cease to exist without prior notice.


    • Secure transactions

      All payments made using the card are processed through the electronic payment platform of “Alpha e-Commerce” of Alpha Bank and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer – SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.


    • Cookies

      Δeltakappadesign, like most of the web sites in the internet uses cookies, in order to have access to certain information every time you navigate with a web browser in our e-shop. It will be impossible to provide essential services such as personal settings, storing items in the shopping cart, status order, without the use of cookies. Cookies are alphanumeric files safely transferred to the hard disk of your computer through the Internet to offer services such as those mentioned above. (We do not include personal information on your computer because it is not possible. The cookies of browsers are configured in such a way to the software that you have on your pc, so they can use only those information, as it is already mentioned above, and not the register or other information of other computers.
      Moreover, concerning the browser settings, you can choose to prevent your browser from accepting new cookies or you can receive a notification every time that a new cookie will be installed on your hard disk. Nevertheless you should be aware that in case you refuse cookies from being saved on your hard disk you will not be able to use some of our services.


    • Advertising

      Δeltakappadesign enables users to choose if they want or not to receive information to their email address, which includes new products, new discount prices with discount coupons etc. Δeltakappadesign is not going to take advantage of the above service. In case that the users choose to stop receiving advertising information they can send en email to our address (contact us option) indicating that they do not want to receive any email which includes advertisements. In this way we remove you from the specified list.


    • Modification of the terms

      Δeltakappadesign reserves the right to modify or update the terms and conditions of trade.


    • Governing Law

      All transactions made through Δeltakappadesign governed by international and European law that regulates issues relating to e-commerce as well as the Consumer Protection Law always in accordance with the provisions of Greek law. 2472/1997 on the protection of personal data and the Greek law. 3471/2006 on the protection of data in the context of electronic commerce, as applicable each time.


    • Using the services of deltakappadesign.com

      The Client must respect the property rights of third parties when he uses the services of the e-shop deltakappadesign.com respects the intellectual property rights of third parties (as they described in the corresponding paragraph), to observe the terms of use and provides true personal data, delivery information and payment as required in the page “My Account” in order to ensure the best possible service. Also the client is committed not make use of the services of the e-shop Δeltakappadesign for committing offences under the law of the Greek State. In case of fake information the online store has the right to refuse service and / or completing and sending the order.
      The Client agrees that he will not make use of the e-shop Δeltakappadesign or post, send by e-mail or transmit content that is illegal, harmful or offensive to Δeltakappadesign and the users of the site, or for something that the client has no right to broadcast. In the end, the Customer agrees that members, partners, shareholders and employees of Δeltakappadesign are not responsible for any problems arising from non-members who are using the site of Δeltakappadesign Any use opposite to the above except penalties or civil penalties can cause the termination of provided services without a notice.
      The use of services provided by the online shop Δeltakappadesign and client’s registration as well implies that the customer accepts the Terms of Use with no conditions. Please do not proceed to a registration or place an order if you do not accept those terms. The online shop Δeltakappadesign has the right to modify those Terms any time it seems necessary, without a prior notice to the Customer, except their publishing on the website.


    • Advice

      Do not give to third parties your username, your password and your personal data concerning the payment details of the online shop.
      The online shop has the right to modify or to stop the services with or without a prior notice. Internet is not a secure environment and the online shop Δeltakappadesign is not responsible for any data loss or other damage to the receiver or third persons due to a delay in transmission, interception, tampering or infection by virus. The receiver is the sole responsible person to protect the system from virus and every email that he accepts. Δeltakappadesign and contributors are not responsible for the creation and maintenance of any direct or indirect loss arising from the use of this site, data transmission, or potential violations of use. We remind you that our company is doing every possible effort to create safe and pleasant environment transactions.



    • Availability

      For all the products listed in our online shop, Δeltakappadesign there are clear indications of the availability of the goods in our warehouse. So you can easily check the availability of the products before you place an order.
      Δeltakappadesign is not responsible for any attack by hackers to steal personal information (from the users), but even in this case the users of a credit card are ensured since in our system the CVV code of the card is not saved. (Please check paragraph (4) concerning the data of the number of the card).


    • Pricing policy

      The prices quoted on our e-shop include VAT and are final.
      Our online shop retains the right to change prices without prior notice. Customers should always pay the total amount cited on the invoice even if the price has changed by the time the order is delivered.


    • Return/Cancellation policy

      Our on-line shop gives you the opportunity to return merchandise for any reason, which you are not obliged to reveal. Products must be returned within 15 days of delivery of your order.
      For the return to be accepted the merchandise and its packaging must be complete and intact.
      Notification of return of merchandise
      If you wish to return objects you have received, you should send an e-mail notifying us of a request to return, the order number, the product code. You will receive our reply immediately.
      Settlement of returns
      Return settlement should proceed as follows:
      Once the product has been checked and found to be in the state we delivered to you, we will notify you by email that the corresponding amount will be credited to your bank account.
      Products must be returned in their original packaging and have no obvious signs of use or damage.
      At the time of delivery, we would recommend careful product check without destroying the packaging, so that the return can be accepted.
      Means of return
      You may return your order by any means you wish.

      Cost of return
      Our on-line shop pays the cost of returning merchandise when:

      1. Delivery has been delayed (unless force majeure applies).
      2. The merchandise has been delivered in a damaged or defective state.

      In all other cases, the customer is obliged to pay the cost of return.


    • Delivery policy

      Domestic deliveries
      The time required for delivery in Greece is from 2 to 5 working days from the date the order is received.
      Deliveries abroad
      Delivery may take as long as 2-3 weeks.

      Shipping terms
      • Shipments will be effected on a daily basis except for Saturdays, Sundays or holidays
      • You are notified directly of delivery charges.
      • Any duties or taxes imposed by customs authorities in countries outside the European Union are payable by the addressee. DELTAKAPPADESIGN online shop is not always aware of the amount of such charges.
      • In case of any complexity/difficulty completing an order (poor weather conditions, strikes, etc.) we will contact you to confirm whether or not you want your order delivered.
      • DELTAKAPPADESIGN online shop shall bear no liability in the event of failure to deliver by reason of force majeure (natural disasters, war, political upheaval, etc.).